Your valuable input helps us to serve you in the best possible way. This survey helps us to determine your level of satisfaction, what we are doing well and where we can improve our services to you.
Please select one answer to each of the questions below regarding your experience at JVAI.
Rating Scale:
1-Excellent
2-Very Good
3-Average
4-Fair
5-Poor
6-NA
Front Desk
1. Courtesy and professionalism of our front desk personnel?
2. Efficiency of our patient intake process?
3. Clarity of instructions prior to procedure?
4. Explanation of our billing procedure with your insurance company?
5. Explanation of your payment responsibilities?
Office Appointments
6. Courtesy and professionalism of our ultrasound technician(s)?
7. Courtesy and professionalism of our aesthetic technician(s)?
8. Courtesy and professionalism of our surgical staff?
9. Communication between staff and family member?
10. Actual waiting times as compared with anticipated waiting times indicated by our staff?
Facility
11. Was our waiting room comfortable?
12. Was our aesthetic suite comfortable?
13. Was our surgical suite comfortable?
14. What additional treatments and/or services would you be interested in receiving from JVAI?
15. Would you recommend JVAI to your family and friends?
Yes
No
Additional Comments:
Patient Information